Product Care & Assembly

Will my throw pillow include an insert?

How should I care for my…

• Rug

  All our rugs are made from the finest natural materials. Each piece is carefully dyed and woven for strength and durability. To make sure your rug can be enjoyed for years to come, just follow these few suggestions:

  
  

  Basic care:

  • Vacuum rugs lightly. NOTE: Beni Ourain must be vacuumed on the low suction/high-pile setting.
  • Avoid direct and prolonged sunlight exposure and moisture.
  • Do not treat with stain products.
  • If a stain occurs, we always recommend professional dry cleaning.

• Bedding

  Stonewashed Linen Bedding

  Wash on the gentle cycle with like colors and using a mild, liquid laundry detergent. Do not bleach. Tumble dry on low heat, and remove promptly. Avoid bleaching agents and personal care products that contain benzoyl peroxide or alpha hydroxy acids.

  
  

  Some shedding does occur in the natural life cycle of linen, especially as it softens with age. We recommend using Wool Dryer Balls to help increase fluffiness, or a few extra washes on cold and tumble dries to speed up the process.

  
  

  Cotton Bedding

  Wash cold on the gentle cycle with like colors and use a mild, liquid laundry detergent. Do not bleach. Tumble dry on low heat, and remove promptly. Avoid bleaching agents and personal care products that contain benzoyl peroxide or alpha hydroxy acids.

• Throws & Pillows

  Alpaca Wool

  Never wash your throws or pillow covers - the spinning motion of a washing machine will destroy the delicate alpaca fibers. Absorb any liquid spills with paper towels or a clean cloth. Dry cleaning is the best option for removing stains or occasional cleaning.

  
  

  Sheep’s Wool

  Dry clean or gently hand wash in cold water. Line dry only. Absorb any liquid spills with paper towels or a clean cloth. For removing stains or occasional cleaning, dry cleaning is the best option.

• 100% Cotton Towels & Bath Rugs

  Our cotton towels and bath rugs can be machine washed. Tumble dry on low, and you’ll be set.

• Wood Tables & Accessories

  Care for your wood pieces by cleaning with a dry or slightly damp soft cloth. Then follow up by polishing with a dry cloth. Steer clear of harsh chemicals or cleaners that can damage the finish.

  
  

  Be sure to keep these beauties in a temperature-controlled environment. Major changes in humidity can cause the wood to crack. To keep the surface looking pristine, be sure to avoid placing hot or moist objects directly on the wood.

• Ceramics

  Handcrafted by master artisans, our ceramic drinkware pieces are as functional as they are beautiful. Each piece is dishwasher and microwave safe, so go on and enjoy these beauties everyday.

  
  

  Please note, the Oro Cacao Cups from Mexico are not dishwasher or microwave safe. Hand wash with mild soap and water.

• Woven Baskets

  Our baskets are sturdy, strong, and flexible, made to withstand constant use. If properly cared for, your basket will live a long life.

  
  

  Dust your woven basket on a regular basis, wiping with a damp cloth if necessary. No other cleaning should be necessary.

  
  

  Changes in temperature and humidity may cause your basket to expand and contract, which may make securing the lid difficult at times. Be patient and wait for the weather to change or remove from areas with high humidity (like bathrooms).

  • Leather Chairs & Ottomans

    We recommend leather cleaner to keep these pieces looking pristine. Be sure to test it out in a hidden spot first.

  
  

  • Custom Linen Upholstery

    Spot clean with a small amount of cold water. Do not use harsh solvents or bleach. If needed, professional cleaning is recommended.

  • Natural Maple & Walnut Wood

    Natural wood tones will vary and darken over time. Style out of direct sunlight to slow this process. Avoid highly humid environments to maintain stability. Dust periodically with a dry cloth to remove debris.